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We’re Here to Help
Have a question about Vape Box? We’re here to help. Our customer support team is dedicated to making your experience smooth, transparent, and stress-free.
Our support team is available to assist with any inquiries regarding shipping, billing, or product details. If you have a question about our 5% nicotine standard or want to clarify how our "No Duplicate" guarantee works, don't hesitate to reach out. We aim to respond to all messages within 24 hours.
Need to pause your subscription?
Want to upgrade from the Lite Use Box to the High-Capacity Box? While you can manage most of these settings in your account dashboard, our team is happy to walk you through the process or make the changes for you. Remember, you can cancel at any time, and we’re here to make that process as smooth as possible.
Are you a manufacturer of high-quality disposables?
We are always looking to expand our brand list beyond favorites like Geekbar, Lost Mary, and EB Create. If you think your product belongs in our mystery boxes, please contact our procurement department.
Get in Touch
- Email: support@thevapebox.com
- Hours: Monday – Friday, 9:00 AM – 5:00 PM
- Socials: Follow us for box reveals and community giveaways!
Your feedback helps us make The Vape Box better for everyone. Reach out today—we look forward to chatting with you!